![]() If your customer still has not paid after a few reminders, the advice is to outsource your debt collection case to a specialist. After all, it is not desirable to have the debt collection process take an unnecessarily long time. Just make sure that you do not send too many. Tip 7: Limit the number of reminders you sendĪlthough you do not indicate on your reminder how many reminders you usually send, you can always send a second reminder to your customer. It gives insight into your debt collection process and allows some debtors to take advantage and postpone the payment further. The word 'first' suggests that there is also a second one. Tip 6: Do not declare the amount of warning in the reminderĭo not state on the letter that this is the first reminder. Keep your communication, especially with regards to the reminder, polite and businesslike. Refrain from showing this in your communication with your customer. Tip 5: Stay professional and positiveĪn outstanding invoice often causes a lot of frustration. ![]() This way your customer not only knows what to expect but is also more inclined to pay your bill quickly. ![]() For example, you will hand over the claim to a collection agency if it is not paid on time and collection costs will be charged to the debtor. What happens if your debtor still does not pay the invoice after the reminder? Put this clearly in the reminder. Tip 4: Tell the consequences of a late payment We recommend using a payment term of 14 days. It is different for every country which payment term is best to use. Specifying a specific date is, therefore, better than asking for payment within a certain number of days. Let your debtor know when you expect the invoice to be paid. This means that your debtor does not first have to find out which invoice it concerns but makes it easy for your debtor to pay quickly. Also, state the products or services for which the invoice has been sent. ![]() Specify the invoice number, the invoice amount and the due date. Make it easy for your debtor by letting them know which invoice it concerns. Let your customer or client know that the invoices have not yet been paid and that you are requesting them to pay the outstanding amount. It may sound like an open door, but it must be immediately clear to the recipient that it is a payment reminder. But how do you create an effective reminder that ensures that your customer pays your invoice as soon as possible? If you require assistance then you can also contact our debt collection specialists to help you further.Ĭontact us +44 (0)20 3808 5878 Tip 1: Inform them that your invoice is outstanding You also request this debtor to still pay the payment. With a payment reminder, you inform your client that payment has not been made on time. ![]()
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